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Privacy Policy

Privacy is important

We recognise that the protection of your privacy & personal information is important to you. Personal information for our business purposes is to be minimal, private, correct, safe and largely in the control of the individual supplying it. Except where otherwise legally appropriate, we will treat your personal information as private.

Your say on your privacy

If you have a particular concern or query about your personal information held by us you should please contact us on soleonline@soleintegrity.com.au or by phone on 1300 983 345 and we will answer or redirect your query.

The nature of our business

Sole integrity is principally a retailer. As retailers, we utilise a number of facilities and functions including stores, the Internet, promotional material (various forms including paper and electronic mail outs) and credit card systems. The way we conduct our business is important to Sole integrity and we hope you enjoy a positive experience with us each time you visit, either in store or via the Web.

Obtaining personal information

Due to the nature of our business it is necessary to obtain personal information from time to time. We will however, be careful not to be intrusive nor obtain or use information in any manner other than for what it was intended. We will only ask for and use personal information we reasonably need to conduct our business. If you have received any promotional material and do not wish to continue to receive it then upon letting us know we will cease sending it to you.

Safekeeping and need to know handling

As part of us keeping your personal information private we only allow access on a need to know basis.

Your access and control

In accordance with the privacy law we give you access to your personal information we hold and you can correct misinformation (except where it would be inappropriate or exempted by law e.g. - where it would require disclosing someone else's personal information, but we will provide you with reasons).


We conduct our business with care and integrity and we hope to instill a confidence that you can trust. It is important for us that persons with whom we interact feel confident and it is our policy to do this.